



Soft Bis Presents New Service — AI-Agent "Family Law Legal Consultant of Ukraine"
Based on Telegram and WhatsApp, designed specifically for large law firms. This intelligent solution automates initial client communication, maintains high consultation quality, and expands department capacity.
Why Law Firms Need an AI Agent
Up to 60% of incoming inquiries at law firms are related to repetitive topics: divorce, alimony, property division, custody, and prenuptial agreements. Hours are spent on these requests that could be directed toward complex cases. Soft Bis AI-Agent handles initial consultations, responds instantly 24/7, reduces workload on lawyers, and improves client experience.
How the Solution Works
- Telegram Dialogue. The client writes to the AI-Agent, chooses a topic, or formulates a question in free text.
- Neural Query Analysis. The model classifies the inquiry and cross-references it with the database of laws and precedents.
- Accurate Answer Delivery. The client receives explanations, excerpts from Family Code articles, links to official resources, and PDF agreement templates.
- Handoff to a Live Lawyer. After clarifying details, the AI-Agent offers to continue communication with a firm expert via chat, call, or offline meeting. Contacts and context are transferred automatically.
- Data Logging. All messages, phone numbers, documents, and metadata are recorded in a secure table (Google Sheets / Bitrix24) and available in real time.
Key Benefits for Law Firms
- Time Savings. The AI-Agent resolves routine consultations, saving up to 30 man-hours per week.
- Conversion Growth. Response speed under 3 seconds; built-in script promptly converts warm leads to specialists.
- Complete Communication Tracking. Integration with amoCRM, Bitrix24, Pipedrive, transferring statuses and notes without manual entry.
- Legal Accuracy. Knowledge base updates daily; the algorithm tracks legislative changes.
- Confidentiality. TLS 1.3 encryption, UA/EU data hosting, multi-factor authentication.
Technical Architecture
- Interface: Telegram, WhatsApp Bot API with inline buttons, voice messages, and files.
- Document Database: PostgreSQL + Elasticsearch for searching across 100,000+ templates.
- Integrations: REST hooks to CRM, webhooks for call recording, CSV/XLSX export.
- Monitoring: Grafana + Prometheus; 99.9% SLA.
Advanced Telegram AI-Agent Features
- Voice messages with auto-transcription (92% accuracy).
- "Book Appointment" and "Attach Document" buttons right in the chat.
- Push notifications on case status.
- Quick payment via LiqPay and Apple Pay.
Adaptation to Business Processes
- Fine-tuning on your firm's dialogues (200–300 examples).
- Role-based rules — you define what the AI-Agent answers vs. human lawyers.
- Commercial offer triggers based on keywords.
- Video tutorials and live Q&A for staff.
Economic Impact
- 1,200 inquiries per month — previously handled by 3 secretaries, now by 1.
- Average initial dialogue duration: 12 → 4 minutes.
- Conversion to paid consultation: 18% → 31%.
- Payroll savings — 1.4 million UAH per year.
Typical Use Cases
| Client Situation | AI-Agent Action | Firm Benefit |
|---|---|---|
| "I want to file for divorce" | Step-by-step instructions + document checklist | Fewer repetitive questions |
| "Need an apartment gift deed agreement" | Template + validation of current legal norms | Reduced preparation time |
| "How much alimony should I pay?" | % of income calculator + legal justification | Builds trust, enables upsell |
Comparison with Traditional Model
| Metric | Without AI | With AI-Agent |
|---|---|---|
| Nighttime Response | 0 | 3–5 s |
| Average Check | 600 ₴ | 750 ₴ |
| Lost Potential Clients | 30% | 5% |
| Secretary Workload | 100% | 25% |
Case Study — "LexFuture Group"*
Chain of 5 offices, 45 lawyers
90-day results: +55% in applications, 980 hours saved, 82.7% of clients highlighted "instant response" as a key decision factor.
Compliance and Ethics
- Personal Data Protection: Hosted in Tier III DC in Ukraine; standard contractual clauses for EU.
- Attorney-Client Privilege: Filters exclude confidential data from public responses.
- Tax Aspects: System warns if inquiry falls outside family law, re-routing to a specialized expert.
!!! Important. AI-Agent does not replace an attorney: it informs the client and transfers them to a specialist, strictly abiding by the Law of Ukraine "On Advocacy".
Frequently Asked Questions
- How much does maintenance cost? Base subscription — 19,900 UAH/mo (50,000 queries).
- Do we need in-house developers? No, Soft Bis handles everything.
- Can the scope be expanded? Yes, labor, corporate, and immigration law modules connect in 5–7 days.
- Client data deletion? The request "delete my data" clears history and files within 72 hours.
Roadmap
| Quarter | Feature | Status |
|---|---|---|
| Q3 2025 | On-the-fly PDF document analysis | In development |
| Q4 2025 | Turnkey claim generation | Planned |
| Q1 2026 | State registry integration | Planned |
| Q2 2026 | In-car voice assistant | Concept |
What Your Business Gets
- Staff cost reduction up to 50%.
- Traffic growth via messenger marketing without a call center.
- Enhanced reputation as an innovative firm.
- Transparent analytics in a single dashboard.
Ready to Start?
Schedule a free demo and get a personalized proposal on Telegram — soft_bis
- WhatsApp: USA +38 (066) 576 68 96
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