Development of AI voice Agenta-agent in a call center for sales and calling clients cost

In the face of fierce competition and constant competition for customers, businesses are looking for innovative ways to optimize costs and increase efficiency. Customer service automation is becoming one of the key areas. Soft Bis company presents an advanced solution – an intelligent AI agent capable of not just replacing, but qualitatively surpassing traditional call centers, providing sales growth and an unprecedented level of loyalty.

Imagine a salesperson who never gets tired, works 24/7 without breaks or sick days, addresses each customer by name, remembers the entire history of interactions, masterfully works out objections and learns from every conversation. This is not fiction, but reality, embodied in an AI agent from Soft Bis. He communicates with clients so naturally that it is almost impossible to distinguish him from an experienced manager, but he does it with the speed and accuracy of machine intelligence.

Maintaining a full-time call center is a significant expense item. The average salary of an operator ranges from 10 thousand hryvnias - $800 to $1,500 (€700-€1,300) per month. Add taxes, social benefits, vacations, and sick leave to this list, and the amount per employee can reach $2,000 (€1,700). For a department of 10 people, this translates into $240,000 (€204,000) annually.

Dramatic savings: The cost of system maintenance starts at $200 (€170) per month. This reduces staff costs by up to 70%, freeing up resources for business development.

24/7/365 operation: The AI agent is available around the clock, processing requests and making calls at any time, which increases the call acceptance rate to 99%.

Zero turnover: Forget about the problem of high turnover (up to 40% in the first 3 months), constant search, hiring and training of new employees. AI does not quit and is always ready to work.

Instant scalability: Do you need to increase the capacity of a call center by 100 times? With an AI agent, it's a matter of minutes, not months of expensive recruiting.

What the Soft Bis AI agent can do: The functionality of the future already today

Intelligent calling: An AI agent analyzes your CRM database, segments customers, selects the most relevant offers and initiates calls (cold, warm, hot). He addresses each client by name and conducts a dialogue based on his story, increasing the conversion rate of the first contact. One AI agent can make up to 500 calls per day– 5-10 times more than a human.

Sales and pre-sales: Presents products and services, identifies needs, effectively handles objections (using NLP to analyze intonation and meaning), closes deals, performs cross-sales and informs about promotions. Example: The introduction of an AI agent in an insurance company increased policy sales by 35%.

Processing incoming requests: Understands customer requests with 95% accuracy, provides consultations and directs for payment or to the right specialist.

CRM integration and automation: Seamlessly captures the results of each call in CRM, sets tasks, updates data, and classifies customers according to the sales funnel, eliminating the human factor and errors.

Notification and reminders: Automatically notifies customers of changes, order status, and upcoming payments. Example: A delivery service has reduced "forgotten" orders by 25%.

Collecting Feedback: Conducts surveys, measures NPS, and collects feedback objectively and impartially.

Continuous self-learning: The system analyzes the most successful dialogues, constantly improves scripts and strategies, becoming more effective without human intervention.

Strict adherence to scripts: Unlike humans, AI always adheres to approved regulations and corporate standards.

Full integration: Our AI agent can easily integrate with 1C, Bitrix24, amoCRM and any other systems through a flexible API.

Data security: We guarantee the secure storage of your data on servers in Europe that fully comply with GDPR requirements.

Comprehensive support: Our team supports you at all stages – from script development and pilot launch to full implementation, staff training and SLA monitoring settings.

Quick result: The implementation takes only 7-14 days, and you will see the first tangible results in a month.

Conclusion: Take a step into the future of sales

Are you ready to take your sales and customer service to a new, never-before-seen level? Contact Soft Bis right now and test the capabilities of an AI agent in your call center this week!